1. Introduction
Ellie Home (“we”, “our”, “us”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us or use our services.
2. Information We Collect
We may collect the following types of personal information:

• Your name, address, phone number, and email address

• Details about your property, project, and preferences

• Financial or payment details where relevant to your project

• Any other information you voluntarily provide to us

3. How We Collect Your Information
We collect information when you:

• Submit a form on our website

• Contact us via phone, email, or in person

• Engage us to provide building or design services

4. How We Use Your Information
We use your personal information to:

• Respond to your enquiries and provide quotes

• Deliver and manage our building services

• Communicate updates about your project

• Send you marketing communications (if you have consented)

• Comply with legal obligations

5. Disclosure of Your Information
We will only disclose your personal information to:

• Contractors, suppliers, and consultants directly involved in your project

• Legal, regulatory, or government authorities where required by law

• Third-party service providers who assist us in operating our business (e.g., IT, marketing, or accounting)

6. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access.
7. Access and Correction
You may request access to, or correction of, your personal information by contacting us at [insert contact email]. We will respond in accordance with the APPs.
8. Changes to This Policy
We may update this Privacy Policy from time to time, and the latest version will be published on our website.
9. Contact Us
If you have any questions about our Privacy Policy or how we handle your personal information, please contact us.